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E-commerce Sales Executive

Karferry Limited | Lagos, Nigeria

Full-time Posted today 0 views

About the Role

Karferry Limited leverages cutting-edge technology and industry best practices to develop exceptional talent and disrupt the e-commerce landscape. We are currently seeking a motivated and target-driven E-commerce Sales Executive to boost our online sales and engage potential customers across various digital platforms.

Key Responsibilities
  • Follow up on leads generated from our website, social media, advertisements, and other online channels.
  • Contact prospective customers via phone calls, WhatsApp, and social media to convert enquiries into confirmed orders.
  • Promote ongoing offers, discounts, and new products while effectively cross-selling and upselling to increase order values.
  • Maintain accurate records of customer interactions, track lead conversion metrics, and meet assigned daily, weekly, and monthly sales targets.
  • Collaborate with the marketing team to optimize online promotions and report customer feedback to management.
Qualifications
  • Possession of an OND, HND, or Bachelor’s Degree in Marketing, Business Administration, E-commerce, or a related field.
  • 1 to 3 years of proven experience in e-commerce sales, telesales, digital marketing, or customer service.
  • Demonstrated ability in lead conversion, objection handling, and conducting frequent sales follow-ups.
  • Strong computer literacy and proficiency in using digital communication tools and social media sales channels.
Benefits
  • Competitive salary with attractive performance-based incentives and bonuses.
  • Opportunities for rapid career growth and professional development within a tech-driven environment.
  • Comprehensive training on advanced digital selling techniques and customer relationship management.

Skills

E-commerce Sales Lead Generation & Conversion Telesales Digital Selling Customer Follow-up Sales Negotiation Objection Handling WhatsApp & Social Media Sales Customer Relationship Management Upselling & Cross-selling
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