About the Role
SunFi is an innovative energy financial technology platform connecting people to accessible solar energy through flexible payment plans. We are currently looking for a resourceful and driven E-Commerce Sales Associate to join our hybrid team in Nigeria. This role sits at the exciting intersection of sales, operations, and data, requiring you to manage our inbound sales funnel, hold intelligent conversations with prospective clients, and turn digital interest into reliable revenue.
Key Responsibilities- Qualify inbound leads from web forms, WhatsApp, social media, and phone calls, matching customers with appropriate solar product tiers based on energy needs and budgets.
- Guide customers smoothly through system selection, financing discussions, and objection handling via phone and chat channels.
- Maintain immaculate lead records and data accuracy across various CRM and management platforms including Zoho Desk, Monday.com, and SalesIQ.
- Collaborate closely with concierge, operations, and fulfillment teams to ensure a seamless transition from initial customer interest to onboarding and installation.
- Escalate technical blockers, analyze lead trends, and propose actionable funnel optimizations to the Platform Strategy & Ops Manager.
- Minimum of 3 years of professional experience in telesales, inside sales, customer acquisition, or CRM-intensive operational roles.
- Demonstrated track record of meeting or exceeding lead conversion quotas and targets in a fast-paced environment.
- Exceptional spoken and written English communication skills with a strong, confident phone presence.
- Familiarity with modern CRM software such as Zoho, HubSpot, or Salesforce, alongside a data-driven mindset.
- Previous working experience within the renewable energy, fintech, or e-commerce sectors is considered a strong advantage.
- Competitive salary package with performance-based incentives and conversion bonuses.
- Opportunity to work at the forefront of the renewable energy and fintech revolution in Nigeria.
- Dynamic, collaborative, and hybrid work environment that fosters continuous professional growth and ownership.