Deputy Head, Business Operations

The Concept Group | Lagos, Nigeria

Full-Time Posted today 1 view

About the Role

The Concept Group is a dynamic and growing organization driven by our core pillars of Great People, Continuous Innovation, and the Ideal Culture. We are currently seeking a strategic and results-driven Deputy Head of Business Operations to join our leadership team in Nigeria. In this critical senior role, you will oversee day-to-day business operations, optimize back-office functions, and ensure our shared services effectively support our market-facing subsidiaries.

Key Responsibilities
  • Direct and optimize overall business operations to ensure maximum efficiency, productivity, and scalability across the group.
  • Collaborate with executive leadership to design and implement strategic operational policies and procedures.
  • Oversee financial services operations, budgeting, and resource allocation to meet organizational financial targets.
  • Manage and mentor cross-functional teams, fostering a culture of continuous improvement and high performance.
  • Monitor operational performance metrics and implement corrective actions to address bottlenecks and enhance service delivery.
  • Ensure compliance with relevant regulatory standards and internal governance frameworks within the Nigerian financial sector.
Qualifications
  • Minimum of 8 years of proven experience in business management, operations, or a related field.
  • Demonstrated background in senior leadership roles within the financial services industry.
  • Strong strategic planning, financial acumen, and problem-solving abilities.
  • Exceptional leadership and communication skills with the ability to manage diverse teams.
  • Bachelor's degree in Business Administration, Finance, Economics, or a related discipline; a relevant master's degree or professional certification is a strong advantage.
Benefits
  • Competitive salary package with performance-based incentives.
  • Comprehensive health insurance coverage for employees and dependents.
  • Opportunities for professional development and continuous learning.
  • A collaborative, innovative, and vibrant work culture.

Skills

Business Operations Strategic Planning Financial Services Team Leadership Operations Management Process Optimization Budgeting
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