About the Role
Moniepoint is a leading financial technology company digitizing Africa's real economy by building an innovative financial ecosystem for businesses. We provide payment, banking, credit, and business management tools designed to help enterprises thrive. We are currently looking for a results-driven Business Relationship Manager to join our field team in Kaduna and accelerate our regional growth.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, local trade community outreach, and referrals.
- Educate business owners on Moniepoint's suite of financial products, recommending tailored solutions for their operational goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to regulatory guidelines.
- Build and nurture long-term relationships with merchants to drive account activity, high transaction volume, and retention.
- Serve as the primary point of contact for customer queries, resolving operational issues promptly.
- Gather local market intelligence and competitor activity to help refine regional growth tactics.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor's degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience in banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Kaduna.
- Strong communication, negotiation, and customer relationship skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is a strong plus.
- Competitive salary with performance-based bonuses and incentives.
- Comprehensive health insurance coverage.
- Opportunities for rapid career growth within a leading African fintech company.
- Continuous training and professional development programs.