About the Role
Timeless Network, one of Nigeria's fastest-growing Information and Communications Technology companies, is looking for a dynamic and organized Department Assistant to join our team. Established in 2009, we provide top-quality broadband, voice, and ICT infrastructure solutions, bridging the digital divide across Africa. In this role, you will play a crucial part in ensuring seamless daily department operations, supporting our field sales team, and enhancing customer satisfaction.
Key Responsibilities- Maintain accurate daily attendance records and administrative logs for the department's field sales team.
- Compile, format, and submit comprehensive periodic sales reports for management review.
- Assist in coordinating recruitment processes and onboarding activities for new department staff.
- Manage customer complaints efficiently and follow up on order processing to ensure high satisfaction rates.
- Perform additional administrative duties and special projects as assigned by departmental supervisors.
- Minimum of an Ordinary National Diploma (OND) or Bachelor's Degree in Business Administration, Secretarial Studies, or a related field.
- Proven experience in an administrative, office support, or sales coordination role within the ICT or telecommunications sector is an advantage.
- Proficiency in Microsoft Office Suite, particularly Excel, Word, and PowerPoint.
- Strong organizational, time-management, and multitasking abilities.
- Excellent written and verbal communication skills with a customer-first mindset.
- Competitive salary with performance incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional growth and career advancement within a leading ICT company.
- A collaborative, innovative, and dynamic work environment.