About the Role
Odixcity Consulting is Nigeria's leading foreign outsourcing firm, specializing in human resources and procurement. We are committed to delivering exceptional business solutions to corporate groups, entrepreneurs, and SMEs. We are currently looking for a vibrant, smart, and energetic NYSC Corps member currently serving in Port Harcourt to join our dynamic team as a Customer Service Representative. This position offers a fantastic opportunity to gain invaluable hands-on corporate experience, build professional networks, and develop essential workplace skills during your primary service year.
Key Responsibilities- Handle customer inquiries, requests, and complaints promptly and professionally via phone, email, and in-person channels.
- Provide accurate, valid, and up-to-date information regarding our comprehensive products and services.
- Maintain a positive, empathetic, and professional attitude toward all clients and visitors at all times.
- Keep comprehensive and accurate records of customer interactions, transactions, inquiries, and comments.
- Assist the administrative team with general office duties, data entry, and related tasks as assigned by management.
- Must be a current NYSC Corps member actively serving in Port Harcourt.
- Must reside within Trans-Amadi or its immediate environs for easy commuting.
- Possess excellent verbal and written communication skills with a strong command of the English language.
- Must be computer literate with proficiency in Microsoft Office Suite applications.
- Demonstrate a smart corporate appearance, a positive can-do attitude, and strong interpersonal skills.
- Available to resume immediately and commit to the requirements of the role.
- Gain hands-on corporate experience in a fast-paced business environment.
- Opportunity for mentorship and professional development from industry experts.
- A supportive, collaborative, and engaging work culture.
- Potential for career networking opportunities within the HR and outsourcing sector.