About the Role
Premium Human Resource Solutions is a leading human resource consultancy company dedicated to providing strategic and effective HR solutions for small to medium-sized businesses across Nigeria. We are currently seeking a dynamic and detail-oriented individual to join our banking client's team as a Customer Service Officer / Bank Service Teller. In this frontline role, you will be the face of the institution, ensuring that every customer enjoys a seamless, professional, and efficient banking experience.
Key Responsibilities- Process customer transactions including cash deposits, withdrawals, and bill payments with high accuracy and speed.
- Deliver exceptional frontline customer service, addressing inquiries and resolving complaints professionally.
- Maintain accurate daily transaction records and balance cash drawers at the end of each business day.
- Promote bank products and services to customers to support branch growth targets.
- Adhere strictly to internal banking policies, operational guidelines, and regulatory compliance standards to mitigate risk.
- Minimum qualification of NCE or OND is strictly required (BSc holders need not apply).
- Candidate age must not exceed 28 years at the time of application.
- Strong numerical skills with a high level of attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Attractive monthly compensation of N162,000.
- Comprehensive Health Maintenance Organization (HMO) coverage.
- Pension scheme contribution in line with statutory requirements.
- Additional corporate benefits and opportunities for professional development.