About the Role
Biz Afric Solutions is recruiting a Community Management Assistant on behalf of our client, a leading Christian-focused dating and relationship brand. Our client is dedicated to helping Christian women date intentionally, build healthy relationships, and prepare for marriage through transformative coaching programs, online events, digital products, podcasts, and engaging social media content. We are seeking a passionate and organized professional to support our Social Media Manager in maintaining an active, supportive, and connected online community.
Key Responsibilities- Monitor and respond promptly to comments, DMs, and mentions across Instagram, LinkedIn, Facebook, and X, ensuring all interactions align with the brand tone.
- Track brand, competitor, and industry conversations, reporting weekly trends, recurring questions, and engagement opportunities to the Social Media Manager.
- Assist with uploading, scheduling, and publishing approved social media content with accurate captions, hashtags, and links.
- Identify and engage potential followers, brand advocates, and partners through thoughtful online interactions.
- Support online activations, live sessions, webinars, and giveaways by moderating comments and following up with leads.
- Track community KPIs such as response time, engagement rate, and sentiment to prepare comprehensive weekly reports.
- Excellent written English with the ability to provide personalized, non-generic responses.
- Highly organized, dependable, proactive, and eager to learn under the direction of a Social Media Manager.
- Familiarity with Instagram, TikTok, Facebook, and YouTube, with prior experience handling DMs and community groups.
- Warm, professional demeanor with a genuine interest in Christian values, relationships, and personal development.
- Opportunity to work with a fast-growing, purpose-driven digital brand.
- Gain valuable hands-on experience in digital community building and social media strategy.
- Collaborative and supportive remote work environment.