About the Role
Wema Bank Plc is seeking a results-driven and digitally savvy Commercial Relationship Management Officer (CRMO) to join our vibrant sales team in the South-South region. In this role, you will play a pivotal part in expanding our commercial and retail banking footprint by building lasting client relationships, identifying lucrative sales opportunities, and delivering exceptional financial solutions.
Key Responsibilities- Execute branch commercial sales strategies aligned with local market conditions to meet and exceed deposit, loan, and overdraft targets.
- Drive customer acquisition through targeted account opening, outbound client visits, and impactful sales presentations.
- Analyze financial statements, cash flow forecasts, and credit requests to ensure alignment with the bank's risk appetite and lending policies.
- Ensure strict adherence to KYC and compliance procedures to mitigate fraud and minimize operational risks.
- Resolve customer queries proactively and convert service recovery moments into valuable business opportunities.
- Collaborate with internal teams to cross-sell retail and SME banking products, contributing to overall branch profitability.
- Minimum of a First Degree in any discipline; additional relevant qualifications will be an added advantage.
- 3 to 8 years of cognate experience in sales, marketing, and relationship management within the banking sector.
- Professional certification by the Chartered Institute of Bankers of Nigeria (CIBN).
- Strong analytical, problem-solving, and strategic thinking skills.
- Exceptional interpersonal, communication, and leadership abilities.
- Proficiency in digital banking tools and market analysis.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Continuous professional development through world-class training.
- Dynamic, innovative, and inclusive work culture.