About the Role
Wema Bank Plc is looking for a driven and results-oriented Commercial Relationship Management Officer (CRMO) to join our vibrant sales team in Kano. In this role, you will play a pivotal part in executing branch commercial sales strategies, acquiring new retail and commercial customers, and building lasting financial relationships. If you are passionate about business growth, delivering exceptional customer service, and advancing your banking career in a forward-thinking institution, we want to hear from you.
Key Responsibilities- Drive customer acquisition and portfolio growth by opening various commercial and retail bank accounts.
- Execute branch commercial sales strategies to meet and exceed deposit, loan, and overdraft targets.
- Analyze customer financial statements, cash flow forecasts, and conduct prequalification assessments for credit requests.
- Ensure strict adherence to KYC compliance, risk management frameworks, and bank policies to minimize fraud and losses.
- Deliver exceptional customer service, resolve queries promptly, and convert service recoveries into business opportunities.
- Collaborate with internal teams and provide market feedback for product development and continuous service improvement.
- Minimum of a First Degree in any discipline; additional qualifications will be an added advantage.
- 3 to 8 years of cognate experience in sales, marketing, and commercial relationship management within the banking sector.
- Professional certification such as CIBN is highly desirable.
- Strong financial analysis, risk assessment, and problem-solving skills.
- Excellent communication, interpersonal, and leadership abilities.
- Digitally savvy with a proven track record of meeting and exceeding sales targets.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness programs.
- Continuous professional development and career advancement opportunities.
- Collaborative and dynamic work environment.