About the Role
DeeCla Services Limited (DSL) is a leading private limited liability company in Nigeria providing integrated human capital, training, business process improvement, and procurement services. We are looking for a dynamic and tech-savvy Client Operations and Admin Representative to drive efficiency across our group of companies. In this multifaceted role, you will work closely with senior management to streamline administrative functions, manage client relationships, execute targeted outreach, and support digital marketing campaigns. This is an incredible opportunity for an ambitious professional looking to grow their career in a thriving corporate environment in Nigeria.
Key Responsibilities- Manage day-to-day client communications via email and phone, ensuring prompt and professional resolution of inquiries.
- Handle general office administration, including managing visitor reception, maintaining security and telecommunication systems, and overseeing filing systems.
- Ensure compliance with statutory tax documentation, including PAYE and FIRS regulations.
- Maintain accurate customer and prospect records in the e-database and utilize Sage accounting software to generate quotations, invoices, receipts, and delivery notes.
- Manage monthly petty cash, expense records, budgets, and prepare accurate reconciliation reports for internal management and external auditors.
- Conduct regular inventory audits and support year-end reporting processes.
- Identify and research potential clients and business opportunities using LinkedIn, online directories, and digital tools.
- Draft introductory messages, coordinate outreach campaigns, and schedule meetings or presentations for senior management.
- Facilitate engagement with at least 30 current or prospective clients weekly through direct marketing, phone calls, and proposal submissions.
- Compile weekly reports on marketing activities, lead generation, and client engagement progress.
- Recent graduate or early career professional with a degree in Marketing, Business Administration, Management, or a related field.
- Strong written and verbal communication skills with a professional telephone and email etiquette.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with Google Workspace.
- Basic understanding of accounting software such as Sage, CRM tools, and digital marketing platforms.
- Highly organized, detail-oriented, proactive, and capable of managing multiple tasks efficiently.
- Strong research, analytical, and problem-solving abilities.
- Ability to work independently as well as collaboratively within a diverse team.
- Competitive entry-level salary with performance-based growth opportunities.
- Comprehensive training and mentorship from experienced industry leaders.
- Dynamic, collaborative, and inclusive work environment.
- Hands-on experience across multiple business functions, accelerating career development.