About the Role
Lily Hospitals Limited, a leading multi-specialty private healthcare provider established in 1984, is seeking a proactive, customer-focused, and results-driven Client Relations Officer and Sales Officer. In this role, you will manage client relationships, promote our advanced medical services, identify new business opportunities, and drive revenue growth across our facilities.
Key Responsibilities- Build and maintain strong relationships with existing and prospective clients to promote customer satisfaction, loyalty, and retention.
- Identify, prospect, and acquire new clients to expand the organization’s customer base and increase revenue.
- Develop and implement effective sales strategies to achieve assigned sales targets and business development objectives.
- Follow up on leads, client inquiries, proposals, and sales opportunities to convert prospects into active clients.
- Conduct client visits, presentations, and follow-up engagements to strengthen business relationships and generate sales.
- Respond promptly to client inquiries, feedback, and complaints, ensuring timely resolution and service satisfaction.
- Maintain accurate records of client interactions, sales activities, leads, and business opportunities while preparing regular reports for management.
- A Bachelor’s degree or HND in Marketing, Business Administration, Sales Management, Mass Communication, Public Relations, or a related discipline.
- A minimum of two (2) years of relevant experience in sales, client relations, customer service, marketing, or business development, preferably within the healthcare sector.
- Demonstrated ability to achieve sales targets, acquire new clients, and manage existing client portfolios.
- Excellent verbal and written communication, negotiation, persuasion, and presentation skills.
- Proficiency in Microsoft Office applications and customer relationship management tools.
- A valid driver's license and driving experience will be an added advantage.
- Competitive remuneration package commensurate with qualifications and experience.
- Opportunities for professional growth and career advancement within a reputable healthcare organization.
- Dynamic and supportive work environment focused on excellence and innovation.