About the Role
Oilserv Limited is a leading provider of integrated engineering, procurement, construction, installation and commissioning (EPCIC) services across the onshore, offshore, and subsea markets in the oil and gas sector. We are currently looking for a dynamic and results-driven Client Relations Manager to manage and grow commercial relationships with Umu-Gas CNG and NGL offtake customers, distributors, and industrial clients.
Key Responsibilities- Serve as the primary commercial contact for existing and prospective CNG and NGL offtake clients.
- Negotiate, review, and manage offtake agreements, supply contracts, and service level agreements.
- Onboard new clients through credit vetting, contract execution, and coordination with logistics.
- Monitor contract performance and collaborate with the Logistics Manager to resolve delivery issues.
- Investigate and resolve client billing queries, service complaints, and commercial disputes.
- Maintain the CRM system with accurate records of contracts, communications, and account histories.
- Track client satisfaction, contract renewals, and revenue performance for management reporting.
- Identify new business opportunities within the domestic gas market to expand the customer base.
- Support pricing reviews, market intelligence gathering, and competitor analysis.
- Minimum of 7 to 10 years of experience in client relations, key account management, or commercial roles in the oil, gas, energy, or industrial B2B sector.
- Direct experience with CNG, NGL, LPG, or gas offtake agreements is highly desirable.
- Proven track record of successfully managing key accounts and leading contract negotiations.
- Strong understanding of the Nigerian domestic gas market and regulatory environment.
- Excellent communication, negotiation, and problem-solving skills.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional development and career advancement in a leading energy firm.