About the Role
Moniepoint Inc., a leading financial technology company digitizing Africa's real economy, is looking for a driven Business Relationship Manager to join our Commercial and Field Operations team in Osun. In this role, you will play a crucial part in expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to local business needs across Nigeria.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoints suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
- Minimum of a Bachelors degree in Business Administration, Marketing, Economics, or a related field.
- Proven field sales, business development, or account management experience within the fintech or banking sector.
- Strong understanding of the business landscape and local commerce dynamics within Osun state.
- Exceptional communication, negotiation, and interpersonal skills.
- Demonstrated ability to meet and exceed ambitious performance targets.
- Competitive base salary complemented by attractive performance-based commissions.
- Comprehensive health insurance and pension plan coverage.
- A people-first work culture that prioritizes professional growth, collaboration, and employee well-being.
- Continuous learning opportunities through dedicated training and knowledge-sharing initiatives.