About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building an all-in-one financial ecosystem for businesses, providing payment, banking, credit, and management tools. We are currently looking for a results-driven Business Relationship Manager to join our field operations team in Ekiti. In this role, you will play a pivotal part in driving business growth by expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to the needs of local business owners.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity and high transaction volume.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs.
- Gather local market intelligence and competitor activity to help refine regional growth tactics.
- Maintain accurate pipeline records and submit timely performance reports using CRM tools.
- Bachelor’s degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Ekiti.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment or business loan products is a strong plus.
- Competitive salary with attractive annual bonuses, pension schemes, and comprehensive health insurance.
- A people-first culture that prioritizes team well-being, open communication, and mutual respect.
- Robust learning and development environment focused on continuous mentorship, training, and knowledge sharing.