About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a robust financial ecosystem for businesses. We are currently looking for a results-driven Business Relationship Manager to join our field operations team in Osun. In this role, you will play a pivotal part in expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to local business needs across the region.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, local trade outreach, and strategic referrals.
- Educate business owners on Moniepoint’s comprehensive suite of payment, banking, and credit products.
- Achieve and exceed monthly performance targets for active merchant onboarding, POS terminal deployment, loan disbursements, and repayments.
- Manage end-to-end merchant onboarding while ensuring accurate KYC documentation and adherence to regulatory guidelines.
- Build and nurture long-term merchant relationships to drive high transaction volumes and account retention.
- Act as the primary point of contact for customer queries, resolving operational issues promptly.
- Gather local market intelligence and competitor insights to help field leadership refine regional growth strategies.
- Maintain accurate pipeline records and submit regular performance reports using CRM tools.
- Bachelor’s Degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding aggressive sales targets in merchant acquisition or field sales.
- Deep understanding of the Nigerian financial services landscape and Osun trading dynamics.
- Exceptional communication, negotiation, and customer relationship management skills.
- Practical familiarity with POS terminal deployment and business loan products is a distinct advantage.
- Competitive salary with performance-based incentives and bonuses.
- Comprehensive health insurance coverage.
- Opportunities for rapid career advancement within a fast-growing fintech unicorn.
- Continuous professional development, training, and mentorship programs.