About the Role
Moniepoint Inc. is a leading financial technology company dedicated to digitizing Africa's real economy by providing comprehensive payment, banking, credit, and business management tools. We are currently looking for a driven Business Relationship Manager to join our team in Ondo. In this field-based role, you will play a pivotal part in accelerating business growth, expanding our merchant footprint, and introducing tailored financial solutions that empower local businesses to succeed and scale.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, strategic referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s robust suite of products, recommending solutions aligned with their unique operational and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, POS terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict compliance with operational SOPs and regulatory guidelines.
- Build, nurture, and maintain long-term relationships with merchants to drive high account activity, transaction volume, and retention.
- Conduct transparent discussions regarding pricing, terms, and agreements within established company guidelines to foster trusted partnerships.
- Serve as the primary point of contact for customer queries, resolving issues promptly and escalating complex operational needs as required.
- Minimum of a Bachelor's degree in Business Administration, Marketing, Economics, or a related field.
- Proven experience in business development, sales, merchant acquisition, or relationship management, preferably within the fintech or banking sector.
- Strong familiarity with the Ondo commercial landscape and existing local business networks.
- Exceptional interpersonal, negotiation, and communication skills with the ability to engage diverse business owners.
- Goal-oriented mindset with a track record of meeting or exceeding ambitious performance targets.
- High level of integrity, attention to detail, and a strong understanding of KYC and regulatory compliance standards.
- Competitive salary with attractive performance-based annual bonuses and comprehensive pension schemes.
- Comprehensive health insurance coverage ensuring the well-being of you and your dependents.
- A collaborative, people-first company culture that values every voice and promotes continuous learning and knowledge sharing.
- Opportunities for professional growth, career advancement, and regular technical and leadership training.