About the Role
Moniepoint is a leading financial technology company dedicated to digitizing Africa's real economy by building an all-in-one financial ecosystem for businesses. We empower enterprises with innovative payment, banking, credit, and management solutions. We are currently looking for a results-driven Business Relationship Manager to join our field team in Ondo. In this role, you will be instrumental in accelerating business growth by expanding our merchant footprint, cultivating high-value relationships, and introducing tailored financial solutions that address local commercial needs across assigned territories.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, strategic referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s comprehensive suite of products, recommending solutions tailored to their operational and growth goals.
- Achieve and consistently exceed monthly performance targets for active merchant onboarding, POS terminal deployment, and loan disbursements.
- Oversee end-to-end merchant onboarding while ensuring accurate KYC documentation and strict adherence to regulatory guidelines and operational SOPs.
- Build and nurture long-term merchant relationships to drive account activity, maximize transaction volumes, and ensure high retention rates.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering vital local market intelligence for leadership.
- Bachelor’s Degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-paced commercial environments.
- Proven track record of meeting or exceeding aggressive targets in merchant acquisition or field sales.
- Deep understanding of the local financial services landscape and regional trading dynamics in Ondo.
- Strong communication, negotiation, and customer relationship management skills.
- Competitive salary with performance-based bonuses and incentives.
- Comprehensive health insurance and wellness coverage.
- Opportunities for rapid career advancement within a fast-growing fintech leader.
- Continuous professional development, training, and mentorship programs.