About the Role
Moniepoint Inc. is a leading financial technology company digitizing Africa's real economy by building a robust financial ecosystem for businesses. We empower enterprises with essential payment, banking, credit, and business management tools. We are currently looking for a results-driven Business Relationship Manager to join our field team in Imo State and accelerate our commercial growth by expanding our merchant footprint and introducing tailored financial solutions.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint's comprehensive product suite, recommending solutions that align with their operational and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volumes, and strong retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
- Gather local market intelligence and competitor activity, providing actionable feedback to leadership to refine regional growth tactics.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor's Degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Imo State.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is an added advantage.
- Competitive salary with performance-based incentives and bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Opportunities for rapid career growth and professional development in a fast-paced fintech environment.
- Dynamic, collaborative, and inclusive workplace culture with cutting-edge tools to support your success.