About the Role
Moniepoint is a leading financial technology company dedicated to digitizing Africa's real economy by building a comprehensive financial ecosystem for businesses. We provide merchants with all the payment, banking, credit, and business management tools they need to succeed. We are currently seeking a dynamic and results-driven Business Relationship Manager to expand our merchant footprint across Ogun State, building high-value customer relationships and introducing tailored financial solutions to local businesses.
Key Responsibilities- Identify, visit, and onboard prospective merchants through active field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Conduct transparent discussions on pricing, terms, and agreements within established company guidelines to build trusted partnerships.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
- Gather local market intelligence and competitor activity, providing actionable feedback to field leadership to help refine growth tactics.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor’s Degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Ogun.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is a strong plus.
- Competitive salary with attractive performance-based bonuses and sales incentives.
- Comprehensive health insurance and wellness benefits.
- Opportunities for rapid career growth and professional development in a fast-paced fintech environment.
- Collaborative and dynamic work culture that rewards innovation and impact.