About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a comprehensive financial ecosystem for businesses. We provide merchants with essential payment, banking, credit, and business management tools to help them succeed. We are currently seeking a dynamic and results-driven Business Relationship Manager to join our field operations team in Ogun. In this pivotal role, you will drive business growth by expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to the unique needs of local businesses.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering valuable local market intelligence.
- Bachelor’s Degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the Nigerian financial services landscape and regional trading dynamics in Ogun.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is a strong plus.
- Competitive salary with performance-based incentives and bonuses.
- Comprehensive health insurance coverage for you and your dependents.
- Opportunities for rapid career advancement within a fast-growing fintech unicorn.
- Continuous professional development, training, and mentorship programs.