About the Role
Moniepoint Inc. is a leading financial technology company dedicated to digitizing Africa's real economy by building a comprehensive financial ecosystem for businesses. We provide modern payment, banking, credit, and business management tools designed to help enterprises succeed. We are currently seeking a dynamic and results-driven Business Relationship Manager to join our field operations team in Kwara.
Key Responsibilities- Drive business growth by identifying, visiting, and onboarding prospective merchants through field engagement and local trade community outreach.
- Educate business owners on Moniepoint's suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex needs appropriately.
- Gather local market intelligence and competitor activity, providing actionable feedback to field leadership.
- Maintain accurate pipeline records and submit timely field performance reports using CRM tools.
- Bachelor's Degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant acquisition and field sales.
- Deep understanding of the Nigerian financial services landscape and Kwara regional trading dynamics.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment and business loan products is a distinct advantage.
- Competitive salary with attractive performance-based commissions and bonuses.
- Comprehensive health insurance and wellness coverage.
- Opportunities for rapid career progression within a fast-growing fintech leader.
- Continuous professional development, training, and mentorship programs.
- A collaborative and dynamic work environment that values innovation and impact.