About the Role
Moniepoint is a leading financial technology company digitizing Africa's real economy by building a comprehensive financial ecosystem for businesses. We are currently looking for a results-driven Business Relationship Manager to join our team in Kano. In this field-based role, you will play a pivotal part in expanding our merchant footprint, introducing innovative financial solutions, and empowering local enterprises with the payment, banking, and credit tools they need to succeed.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending tailored solutions that match their operational and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering local market intelligence.
- Bachelor’s Degree, Higher National Diploma (HND), or Ordinary National Diploma (OND) from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience, preferably within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Kano.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is a strong plus.
- Competitive salary with performance-based incentives and bonuses.
- Opportunities for rapid career growth within a leading African fintech organization.
- Comprehensive health insurance coverage and other staff welfare benefits.
- Continuous professional development, training, and dynamic team culture.