Business Relationship Manager (Edo)

About the Role

Moniepoint is a leading financial technology company digitising Africa's real economy by building a robust financial ecosystem for businesses. We provide modern payment, banking, credit, and management tools designed to help enterprises succeed. We are currently looking for a results-driven Business Relationship Manager to join our team in Edo, driving business growth through merchant expansion and tailored financial solutions.

• Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
• Educate business owners on Moniepoint's suite of products, recommending solutions that match their operational and growth goals.
• Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
• Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational guidelines.
• Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and retention.
• Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs.
• Gather local market intelligence and competitor activity, providing actionable feedback to field leadership.

• Bachelor's Degree, HND, or OND from a recognised tertiary institution.
• 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
• Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
• Deep understanding of the local financial services landscape and regional trading dynamics in Edo state.
• Strong communication, negotiation, and customer relationship management skills.

• Competitive salary with performance-based incentives and bonuses.
• Comprehensive health insurance and wellness benefits.
• Opportunities for rapid career progression within a fast-growing fintech leader.
• Continuous professional development and mentorship programs.

Skills