About the Role
Moniepoint is a leading financial technology company digitising Africa's real economy by building a robust financial ecosystem for businesses. We provide modern payment, banking, credit, and management tools designed to help enterprises succeed. We are currently looking for a results-driven Business Relationship Manager to join our team in Edo, driving business growth through merchant expansion and tailored financial solutions.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint's suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs.
- Gather local market intelligence and competitor activity, providing actionable feedback to field leadership.
- Bachelor's Degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Edo state.
- Strong communication, negotiation, and customer relationship management skills.
- Competitive salary with performance-based incentives and bonuses.
- Comprehensive health insurance and wellness benefits.
- Opportunities for rapid career progression within a fast-growing fintech leader.
- Continuous professional development and mentorship programs.