About the Role
Moniepoint is a leading financial technology company dedicated to digitizing Africa's real economy by building a comprehensive financial ecosystem for businesses. We are currently looking for a results-driven and passionate Business Relationship Manager to join our field team in Borno. In this role, you will be instrumental in driving business growth by expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to the unique needs of local businesses in the region.
Key Responsibilities- Identify, visit, and onboard prospective merchants through proactive field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint's robust suite of products, recommending solutions that match their operational and growth goals.
- Achieve and consistently exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly and gathering valuable local market intelligence.
- Bachelor's Degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or fast-moving commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Borno.
- Strong communication, negotiation, and customer relationship management skills.
- Competitive salary with attractive performance-based bonuses and commission structures.
- Comprehensive health insurance and wellness coverage.
- Opportunities for rapid career advancement within a fast-growing fintech unicorn.
- Continuous training and professional development programs.