About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a comprehensive financial ecosystem for businesses. We provide merchants with essential payment, banking, credit, and business management tools to help them succeed. We are currently looking for a results-driven Business Relationship Manager to drive business growth, expand our merchant footprint, and introduce tailored financial solutions to local businesses across Anambra.
Key Responsibilities- Identify, visit, and onboard prospective merchants through field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending solutions that match their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Oversee end-to-end merchant onboarding, ensuring accurate KYC documentation and strict adherence to operational SOPs and regulatory guidelines.
- Build and nurture long-term relationships with merchants to encourage account activity, high transaction volume, and ongoing retention.
- Serve as the primary point of contact for customer queries, resolving issues promptly or escalating complex operational needs appropriately.
- Gather local market intelligence and competitor activity, providing actionable feedback to help refine growth tactics.
- Bachelor’s Degree, HND, or OND from a recognised tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Deep understanding of the local financial services landscape and regional trading dynamics in Anambra.
- Strong communication, negotiation, and customer relationship management skills.
- Practical experience with POS terminal deployment, payment acquiring, or business loan products is a strong plus.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance and wellness benefits.
- Opportunities for rapid career growth within a top African fintech.
- Continuous learning and professional development support.