About the Role
Moniepoint Inc. is looking for a results-driven Business Relationship Manager to join our Commercial and Field Operations team in Benue. In this role, you will be instrumental in digitizing Africa's real economy by expanding our merchant footprint, building high-value customer relationships, and introducing innovative financial solutions tailored to local businesses.
Key Responsibilities- Identify, visit, and onboard prospective merchants through strategic field engagement, referrals, and local trade community outreach.
- Educate business owners on Moniepoint’s suite of products, recommending tailored solutions to achieve their operational and growth goals.
- Achieve and exceed monthly targets for active merchant onboarding, terminal deployment, loan disbursements, and repayments.
- Manage end-to-end merchant onboarding while ensuring accurate KYC documentation and strict adherence to operational guidelines.
- Build and nurture long-term relationships with merchants to drive account activity, high transaction volume, and retention.
- Act as the primary point of contact for customer queries, resolving issues promptly and gathering vital local market intelligence.
- Bachelor’s Degree, HND, or OND from a recognized tertiary institution.
- 2 to 4 years of hands-on sales experience within banking, fintech, payment services, or commercial environments.
- Proven track record of meeting or exceeding targets in merchant onboarding, field sales, or client acquisition.
- Strong understanding of the local financial services landscape and regional trading dynamics in Benue.
- Exceptional communication, negotiation, and customer relationship management skills.
- Competitive base salary paired with lucrative performance-based commissions.
- Comprehensive health insurance, pension scheme, and annual performance bonuses.
- People-first company culture focused on collaboration, wellbeing, and mutual respect.
- Robust learning and development environment with continuous training and knowledge sharing.