About the Role
FMR Agency delivers unique and creative solutions that exceed client expectations through strict adherence to ethical PR principles and tailored business strategies. We are seeking a dynamic and results-driven Business Manager to oversee daily business operations, enforce discipline, and ensure seamless coordination across all departments in our growing organization.
Key Responsibilities- Oversee day-to-day business operations and ensure effective coordination across customer service, procurement, production, quality control, and administration.
- Supervise departmental staff to drive high productivity, strict accountability, and teamwork.
- Monitor customer orders from intake to final delivery, ensuring optimal workflow, premium quality output, and timely completion.
- Maintain and update CRM and operational systems to enhance business visibility, tracking, and control.
- Identify operational bottlenecks proactively and implement practical solutions to boost service delivery.
- Enforce company performance standards and prepare comprehensive operational reports for executive management.
- Bachelor's Degree or HND in Business Administration or a related field.
- Proven experience working as a Business Manager or in a similar operational leadership role.
- Mandatory hands-on experience managing teams within retail, production, tailoring, garment-making, fashion, or service-based businesses.
- Strong understanding of workflow management, process improvement, and performance reporting.
- Exceptional leadership, communication, and problem-solving skills with the ability to build structure in a growing enterprise.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement.
- A collaborative and creative working environment with dynamic leadership.