About the Role
J3 Foods and Stores International is a rapidly growing leader in the Nigerian food distribution and retail sector, committed to providing quality, affordable, and accessible food products nationwide. We are currently seeking a proactive and results-driven Branch Sales Operations Manager to oversee the daily operations of our assigned outlets in Lagos. In this role, you will ensure seamless distribution, impeccable inventory accuracy, high team performance, and exceptional customer satisfaction in alignment with our corporate goals. You will also act as the direct representative of senior leadership across these branches, fostering a culture of excellence and operational compliance.
Key Responsibilities- Supervise, train, and manage all outlet staff across warehouse, sales, cashier, and delivery departments to ensure maximum operational efficiency.
- Monitor daily branch activities to ensure strict compliance with company standards, safety regulations, and policy guidelines.
- Collaborate with the marketing team to develop, implement, and track weekly and monthly sales plans targeting direct, bulk, and walk-in buyers.
- Ensure accurate daily reconciliation of sales, cash, and digital payments across all supervised outlets.
- Review and validate all inward and outward stock movements, minimizing product damage, loss, and inventory discrepancies.
- Conduct routine outlet visits to assess facility conditions, cleanliness, and organization, escalating needs to HR and Admin promptly.
- Serve as the primary liaison between branch teams and head office leadership to facilitate smooth communication and rapid issue resolution.
- Bachelor's degree in Business Administration, Marketing, Supply Chain, or a related field.
- Minimum of 3 to 5 years of proven experience in retail operations, branch management, or sales supervision, preferably within the FMCG or food distribution industry in Nigeria.
- Strong proficiency in inventory management systems, daily sales reconciliation, and logistics coordination.
- Exceptional leadership, coaching, and team management skills with a track record of meeting sales targets.
- Excellent communication, problem-solving, and interpersonal abilities.
- Competitive salary with performance-based bonuses.
- Comprehensive health insurance coverage.
- Opportunities for rapid career advancement within a scaling organization.
- Dynamic and supportive work environment.