About the Role
Rubels & Angels is a premier dining destination known for serving the tastiest crispy chicken, crunchy fish fillets, wholesome food bowls, and delightful surprise trays. We are dedicated to providing a complete and unforgettable food experience for all our customers. We are currently looking for a dynamic and results-driven Branch Manager to lead our restaurant branch operations in Nigeria. In this pivotal role, you will oversee both front-of-house and back-of-house activities, ensuring seamless daily operations, optimal profitability, and adherence to the highest standards of food quality and customer service. If you are passionate about the hospitality industry and possess exceptional leadership skills, we invite you to join our growing team.
Key Responsibilities- Oversee day-to-day restaurant operations across both front and back of house
- Manage, train, mentor, and supervise staff members across all departments
- Monitor sales performance, implement strategies, and drive revenue growth
- Control operational costs, manage budgets, and oversee inventory management
- Ensure exceptionally high standards of food quality, customer service, and branch cleanliness
- Handle customer inquiries and complaints promptly to ensure absolute guest satisfaction
- Ensure strict compliance with local health, safety, and hygiene regulations
- Prepare and submit accurate operational and financial reports to senior management
- Coordinate efficient staff scheduling and duty rosters
- Implement company policies, promotional campaigns, and standard operating procedures
- Liaise effectively with the head office and departments including HR, procurement, and marketing
- HND or Bachelor's Degree in Hospitality Management, Business Administration, or related fields
- 3 to 5 years of proven experience in restaurant or hospitality management
- At least 1 to 2 years of hands-on experience in a supervisory or managerial role
- Strong leadership and people management capabilities
- Solid business and financial acumen, including budgeting and P&L management
- Exceptional customer service orientation with strong problem-solving skills
- Excellent organizational, multitasking, communication, and interpersonal skills
- Flexibility to work varied shifts, weekends, and public holidays
- High level of integrity and accountability in handling branch finances and inventory
- Competitive salary package with performance-based incentives
- Opportunities for professional growth and career advancement within a growing brand
- Dynamic, supportive, and engaging work environment
- Staff meals and employee discounts