About the Role
LEAM Consulting Limited, a foremost professional services and consulting firm with a proven track record of delivering excellent services to individuals and corporate organizations, is seeking a dynamic and result-driven Branch Manager. In this pivotal role, you will oversee the daily operations of our eatery, champion exceptional customer service, lead a dedicated team, and drive sales and profitability across the branch.
Key Responsibilities- Supervise, train, mentor, and motivate branch staff to maintain high productivity and morale.
- Ensure the delivery of excellent customer service and maintain high levels of customer satisfaction and loyalty.
- Prepare, analyze, and submit regular operational, financial, and sales reports to management.
- Drive branch initiatives to consistently meet and exceed set sales, revenue, and performance targets.
- Promptly and effectively resolve customer complaints, inquiries, and operational issues.
- Manage inventory levels, supply chain processes, and cost control measures to optimize branch profitability.
- Possession of a Bachelor Degree (B.Sc.) or Higher National Diploma (HND) in Business Administration, Hospitality Management, or a related field.
- Minimum of 2 to 4 years of proven experience as an Operational Manager, Branch Manager, or in a similar leadership role within the hospitality or service industry.
- Strong working knowledge of sales strategies, inventory control, and staff management practices.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to thrive and make sound decisions under pressure while managing multiple tasks simultaneously.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within a reputable consulting firm.
- Dynamic, supportive, and engaging work environment.