About the Role
St. Catherine's Specialist Hospital is a leading private healthcare institution in Nigeria operating multiple multidisciplinary facilities. Founded in June 1999 in Port Harcourt, we have expanded to provide medical tourism-standard services, including an ultra-modern branch in Abuja. Both branches operate 24 hours a day, 7 days a week to deliver exceptional patient care. We are currently seeking a dynamic and detail-oriented Billing Officer / Front Desk Officer to join our professional team and serve as the welcoming face and efficient financial administrator of our hospital.
Key Responsibilities- Welcome and attend to patients, visitors, and vendors with warmth, empathy, and utmost professionalism.
- Register new patients, manage appointment schedules, and coordinate seamless patient flow across departments.
- Prepare, compute, and process patient bills, insurance claims, and receipts accurately and transparently.
- Respond promptly and professionally to phone calls, emails, and general patient enquiries.
- Maintain accurate, confidential patient records, daily transaction logs, and billing documentation.
- Perform other administrative duties and support special projects as assigned by hospital management.
- Minimum of a Bachelor's Degree (B.Sc.) in Accounting, Business Administration, or any relevant discipline.
- Previous administrative or billing experience in a hospital, HMO, or healthcare facility will be a strong added advantage.
- Strong verbal and written communication skills with exceptional interpersonal abilities.
- Good computer literacy and proven proficiency in Microsoft Office applications and hospital management software.
- Excellent organizational, time-management, and multitasking abilities in a fast-paced environment.
- High level of integrity, professional ethics, discretion, and strict attention to detail.
- Competitive salary package commensurate with experience and industry standards.
- Comprehensive health insurance coverage for staff and dependents.
- Opportunities for continuous professional development and career advancement.
- A supportive, collaborative, and rewarding work environment within a reputable medical institution.