About the Role
Whip Smart Service Providers Limited is a premier home care service provider with offices in Lagos and Port Harcourt, dedicated to delivering exceptional care through thoroughly vetted professionals. We are currently seeking a detail-oriented Background Check Officer to join our dynamic team at our head office in Ikeja, Lagos. In this vital role, you will be responsible for conducting meticulous pre-employment screenings, ensuring that all caregivers and staff members meet our exceptionally high standards of integrity, safety, and qualification before joining our workforce.
Key Responsibilities- Conduct comprehensive background checks, including identity verification, residential address confirmation, criminal records screening, and employment history validation.
- Authenticate academic qualifications, professional certifications, and licenses from relevant institutions.
- Liaise professionally with candidates, referees, previous employers, and educational bodies to gather accurate information.
- Ensure strict adherence to legal, regulatory, and company compliance standards throughout the entire verification process.
- Maintain precise, confidential documentation of all screening results and immediately flag discrepancies or red flags.
- Prepare and deliver detailed, objective reports to the HR department and management regarding verification outcomes.
- Handle candidate inquiries empathetically and resolve verification discrepancies through established protocols.
- Bachelor's degree in Human Resources, Business Administration, Law, or a related discipline.
- Minimum of 3 to 5 years of proven professional experience in background verification, HR compliance, or investigative roles.
- In-depth knowledge of Nigerian employment laws, compliance standards, and background check methodologies.
- Exceptional attention to detail, analytical mindset, and strong problem-solving capabilities.
- Outstanding verbal and written communication skills for effective stakeholder engagement.
- Proficiency in Microsoft Office Suite and modern background screening software applications.
- Competitive salary package aligned with industry standards.
- Opportunities for professional development and career growth within a reputable healthcare support organization.
- Collaborative, supportive, and dynamic work environment in the heart of Ikeja.
- Health insurance and other staff welfare benefits.