Assistant Logistics / Delivery Success Manager

LeoByte Global | Lagos, Nigeria

Full-Time Posted 3 weeks ago 6 views

About the Role

LeoByte Global Ltd is a fast-growing technology, ecommerce, and logistics company operating in the heart of Lagos, Nigeria. We specialize in building robust technology infrastructure and managing efficient importation processes. We are currently looking for a vibrant, detail-oriented, and proactive Assistant Logistics / Delivery Success Manager to join our operations team. If you are organized, tech-savvy, and passionate about supply chain excellence, this is the perfect opportunity to accelerate your career in a forward-thinking environment.

Key Responsibilities
  • Assist the Logistics Manager with daily operational tasks, scheduling, and route planning.
  • Maintain accurate and up-to-date digital records of all shipments, inventory, and deliveries.
  • Proactively conduct delivery follow-ups with dispatch riders, logistics partners, and customers to ensure timely arrivals.
  • Resolve delivery discrepancies, customer inquiries, and transit issues promptly and professionally.
  • Generate routine reports on delivery performance, success rates, and logistics bottlenecks.
  • Collaborate with the ecommerce and customer service teams to guarantee a seamless end-to-end customer experience.

Qualifications
  • Must be fully computer literate with strong proficiency in Microsoft Office Suite, Google Workspace, and logistics management software.
  • Possess a highly agile, adaptable, and problem-solving mindset to thrive in a fast-paced environment.
  • Must reside within the Iyana Ipaja axis or its immediate environs in Lagos for easy commute.
  • Previous experience in logistics, ecommerce fulfillment, or administrative record-keeping is an added advantage.
  • Excellent communication, interpersonal, and organizational skills.

Benefits
  • Competitive salary with performance-based incentives.
  • Opportunities for rapid career growth within a leading tech and logistics firm.
  • A collaborative, innovative, and supportive work culture.
  • Ongoing professional training and skills development.

Skills

Logistics Management Record Keeping Delivery Tracking Computer Literacy Customer Support Supply Chain Operations
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