About the Role
ECOM is a world-leading soft commodity services group specialising in coffee, cocoa, and cotton. We are looking for a dedicated Assistant IT Manager to join our team in Nigeria to boost system security, uptime, and user support while driving innovative on-the-ground technology initiatives.
Key Responsibilities- Ensure compliance with Group IT policies, procedures, standards, and security guidelines across operations.
- Maintain and strengthen IT infrastructure, hardware, software, servers, firewalls, and network systems.
- Manage the IT Service Management platform, ensuring timely ticket resolution and SLA adherence.
- Lead, mentor, and provide technical guidance to the IT support team.
- Collaborate with global teams and vendors on infrastructure and business application projects.
- Manage IT asset inventory, procurement, vendor relationships, and budgetary support.
- HND or Bachelor Degree in Computer Science, Information Technology, Cybersecurity, or related fields.
- Minimum of 5 to 8 years of progressive IT experience, with at least 2 years in a supervisory capacity.
- Relevant professional certifications such as ITIL Foundation, Microsoft Azure, or Microsoft 365 are highly preferred.
- Strong hands-on expertise in VLAN management, IP routing, Active Directory, and enterprise firewalls.
- Exceptional problem-solving, communication, and leadership skills aligned with ECOM core values.
- Competitive salary package and comprehensive benefits.
- Opportunities for professional growth within a global commodity leader.
- Dynamic, inclusive, and collaborative work environment.