About the Role
FMR Agency is looking for a responsible, organized, and customer-focused Apartment Manager to oversee the daily operations of our serviced apartment facility in Agbor, Delta State. In this role, you will ensure seamless daily operations, maintain high standards of hospitality, and deliver exceptional experiences for all guests. If you possess a strong background in hospitality and a passion for excellent service, we invite you to apply.
Key Responsibilities- Manage guest reservations, seamless check-ins, check-outs, and general inquiries.
- Ensure apartments are impeccably clean, fully maintained, and guest-ready at all times.
- Supervise housekeeping, maintenance, and other support staff to maintain high performance.
- Handle guest feedback and resolve any issues promptly and professionally.
- Coordinate facility maintenance, repairs, and vendor services when necessary.
- Monitor inventory levels, operational supplies, and daily expenses efficiently.
- Maintain accurate operational records and submit regular reports to management.
- Ensure strict compliance with safety standards, local regulations, and company procedures.
- OND, HND, or Bachelor degree in Hospitality Management, Business Administration, or a related field.
- Previous proven experience in hotel management, apartment management, or a similar hospitality role.
- Strong customer service, communication, interpersonal, and organizational skills.
- Demonstrated ability to supervise staff, solve problems proactively, and work independently.
- Proficiency in basic Microsoft Office applications.
- Must be reliable, highly professional, well-presented, and detail-oriented.
- Accommodation is available on the property.
- Competitive remuneration package.
- Opportunity to grow within a dynamic and reputable agency.
Only shortlisted candidates will be contacted for interviews.