About the Role
CWW Tech Africa is a leading educational technology company dedicated to empowering Africans with in-demand digital and tech skills. We are seeking a detail-oriented Administrative and Enrollment Officer to join our growing team in Gbagada. You will be the backbone of our enrollment operations, managing student inquiries, guiding applicants through registration processes, and maintaining accurate records that support our mission to equip African youths with valuable skills.
Key Responsibilities- Manage student inquiries across phone, email, social media, and other communication channels
- Guide prospective students through application, admission, payment, and enrollment procedures
- Process applications and verify student documentation with accuracy
- Maintain organized student records and enrollment databases
- Coordinate registration, onboarding, orientation, and class placement activities
- Prepare admission letters, certificates, and administrative records
- Track applications, admissions, payments, withdrawals, and student status updates
- Conduct follow-ups with prospective students to improve enrollment conversion rates
- Provide comprehensive administrative support to academic and management teams
- Oversee day-to-day office operations, managing supplies, equipment, budgets, and facilities
- Prepare enrollment and administrative reports for institutional review
- Ensure compliance with all institutional administrative policies and procedures
- Bachelor's degree in Business Administration, Education, Office Administration, or related field
- 2–3 years of proven experience in administration, admissions, customer service, or education
- Must reside within Gbagada and its environs
- Excellent written and verbal communication skills
- Strong attention to detail and record-keeping abilities
- Proficiency in Microsoft Office, Google Workspace, and student-management systems
- Demonstrated ability to handle confidential student information responsibly
- Strong organizational, multitasking, and time-management skills
- Professional, friendly, and service-oriented demeanor