About the Role
Ijenwa Fertility Treatment & Womb Massage Center is seeking a dedicated and organized Administration Officer to join our compassionate team in Nigeria. We combine traditional healing wisdom with modern therapeutic techniques to provide safe, effective, and holistic reproductive healthcare, helping couples achieve the joy of parenthood. In this vital support role, you will ensure our daily administrative operations run smoothly, allowing our clinical team to focus entirely on patient care and wellness.
Key Responsibilities- Manage front desk operations, welcoming patients with empathy, professionalism, and strict confidentiality.
- Handle patient scheduling, appointment bookings, and inquiries via phone, email, and in-person visits.
- Maintain accurate patient records, clinic databases, and administrative documentation in compliance with privacy standards.
- Coordinate inventory management for office supplies, wellness products, and center materials.
- Assist with billing, payment tracking, and basic financial record-keeping.
- Support management in organizing internal schedules, meetings, and correspondence.
- Bachelor's Degree or HND in Business Administration, Secretarial Studies, or a related field.
- Minimum of 1 to 3 years of proven administrative or office management experience, preferably in a healthcare or wellness setting.
- Exceptional verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and modern office management tools.
- High level of emotional intelligence, discretion, and professional ethics when handling sensitive patient information.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Competitive salary commensurate with experience.
- A supportive, purpose-driven work environment focused on natural healing and holistic wellness.
- Opportunities for professional growth and skills development within the healthcare sector.
- Health insurance and wellness benefits package.