About the Role
Gbovo Finance is a fast-growing financial technology company providing fast, flexible vehicle and financial solutions in Nigeria. We are looking for a dynamic and results-driven Account Officer to join our team. In this role, you will be responsible for managing and growing Gbovo’s relationships with vehicle vendor partners from onboarding through activation and ongoing account management, driving both commercial growth and exceptional partner satisfaction.
Key Responsibilities- Manage the end-to-end onboarding and quick activation of new vehicle vendors onto the Gbovo marketplace.
- Maintain regular communication with an assigned portfolio of vendors to understand their inventory and sales challenges.
- Increase qualified financing referrals and work with vendors to integrate Gbovo financing into their sales processes.
- Ensure vendors maintain accurate, current, and minimum required vehicle inventory listings on the platform.
- Track vendor performance against Service Level Agreements (SLAs), addressing breaches and escalating issues promptly.
- Act as the primary point of contact for resolving vendor issues and collecting valuable feedback.
- Collaborate with the marketing team on co-promotions, featured vehicles, and joint marketing campaigns.
- 2–5 years of experience in account management, customer success, partnerships, automotive sales, financial services, or marketplace operations.
- Strong relationship management, negotiation, and communication skills.
- Commercial mindset with proven ability to meet targets, utilize CRM systems, and drive revenue growth.
- Familiarity with the Nigerian automotive, fintech, or lending industries is a strong advantage.
- Exceptional organizational skills and the ability to hold partners accountable to high standards.
- Competitive salary and performance-based incentives.
- Health insurance and pension benefits.
- Opportunities for rapid career growth in a fast-paced fintech environment.
- Dynamic, collaborative, and innovative workplace culture.