About the Role
IFF is a global industry leader in food, beverage, health, biosciences, and sensorial experiences, where we boldly bring together science and creativity to create what the world needs. We are currently seeking a dynamic Account Manager (Taste) to drive sustainable business growth, strengthen strategic customer partnerships, and deliver profitable solutions across West Africa. Working closely with customers and cross-functional teams, you will help translate market opportunities into commercial success while positioning IFF as a trusted innovation partner in the region.
Key Responsibilities- Deliver annual sales, profitability, and volume targets across assigned accounts and territories in West Africa.
- Develop and execute strategic account plans, joint business plans, and customer growth roadmaps aligned with regional business objectives.
- Identify and secure new business opportunities, maintain a healthy opportunity pipeline using Salesforce (SFDC), and lead commercial negotiations.
- Lead innovation projects from concept through commercialization, translating consumer insights into actionable customer opportunities.
- Collaborate closely with Technical, R&D, Product Development, Regulatory, and Supply Chain teams to deliver winning, customer-centric solutions.
- Manage customer profitability, receivables, forecasting, demand planning, and proactive issue resolution.
- Bachelor's degree in Business, Marketing, Food Science, Chemistry, Biotechnology, or a related field.
- Minimum of 5 to 8 years of B2B sales and account management experience within Food Ingredients, Flavors, Fragrances, Nutrition, or FMCG industries.
- Demonstrated success managing strategic accounts, complex sales cycles, and delivering revenue targets across multiple West African markets.
- Strong commercial acumen, financial literacy, negotiation skills, and proficiency in Salesforce (SFDC).
- Excellent communication and stakeholder management capabilities, with the ability to travel frequently across the region (40-60%).
- Opportunity to join a fast-moving, creative, and innovative global team with a professional onboarding process.
- Continuous training, professional development opportunities, and collaboration with global experts in science and commercial excellence.
- Exposure to diverse markets, high-profile customers, and impactful projects across West Africa.