About the Role
Dynasty Africa is a leading Full-Service Creative & Marketing Agency dedicated to empowering brands through powerful, insight-driven, and creative solutions. We are currently looking for a talented Account Manager to serve as the primary day-to-day point of contact for our valued clients, translating briefs into actionable project plans and ensuring flawless campaign delivery across social media, influencer marketing, and communications.
Key Responsibilities- Build and maintain trusted, long-term relationships with assigned client accounts as the primary point of contact.
- Translate client briefs into clear project scopes, coordinating delivery across internal creative and marketing teams.
- Oversee Influencer Marketing and Social Media Specialists to ensure campaign execution aligns with strategic goals.
- Manage account budgets, timelines, and deliverables while proactively mitigating risks and scope creep.
- Prepare and present comprehensive campaign reports, performance reviews, and quarterly business reviews.
- Identify upsell and renewal opportunities across the agency's diverse service lines.
- Resolve client issues swiftly to drive high satisfaction and retention rates.
- 2 to 4+ years of proven experience in account management, client services, or project management within a creative, marketing, or social media agency.
- Strong organizational abilities with a track record of managing multiple campaigns simultaneously under tight deadlines.
- Exceptional written and verbal communication skills with confident client-facing presentation abilities.
- Data-literate mindset, capable of interpreting campaign performance metrics and communicating insights effectively.
- Calm, proactive problem-solver who thrives in a fast-paced agency environment.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and leadership within a top-tier creative agency.
- Dynamic, collaborative, and vibrant work culture in the heart of Nigeria's marketing industry.