About the Role
Diversey, Inc., a pioneer in protection and hygiene solutions, is looking for a dynamic and results-driven Account Commercial Executive to join our team in Nigeria. In this vital technical sales role, you will be fully accountable for maintaining long-term, financially sound relationships with assigned customer accounts while driving new revenue growth.
About 65% of your time will be dedicated to providing expert technical service, troubleshooting, and ensuring operational efficiency at customer sites. By establishing yourself as a trusted advisor, you will help clients protect their brand, ensure the safety of guests and staff, and deliver exceptional hygiene standards.
Key Responsibilities- Service accounts to improve environmental profiles, drive operational efficiency, and optimize the Diversey product portfolio.
- Collaborate with internal departments to ensure timely product delivery and resolve customer payment matters.
- Conduct comprehensive hygiene and operational training sessions for customer staff on-site.
- Drive customer loyalty and trust while achieving financial revenue targets for Diversey.
- Roll out innovative Diversey solutions and products to add continuous value to customer operations.
- Troubleshoot and resolve complex issues related to hygiene, environmental standards, and operational effectiveness.
- Engage stakeholders across all levels, from operational staff to general managers and regional executives.
- Analyze customer portfolios to implement strategic changes that improve business and hygiene results.
- Bachelor's degree in Business Administration, Chemistry, Engineering, or a related field.
- Proven experience in technical sales, B2B account management, or the hygiene/facility management sector.
- Strong customer-facing skills with a track record of retaining revenue and closing new sales opportunities.
- Excellent problem-solving abilities and a hands-on approach to technical troubleshooting.
- Outstanding communication, relationship-building, and presentation skills.
- Valid driver's license and willingness to travel regularly within the assigned Nigerian territory.
- Competitive salary with attractive performance-based sales commissions.
- Comprehensive health insurance coverage for employee and dependents.
- Continuous professional development and technical sales training programs.
- Company vehicle, fuel allowance, and communication tools.