About the Role
Legend Hospitality Managers Limited is a premier management consultancy firm driven by a quality-focused team. We ascribe to the highest service standards in the industry by creating wealth for investors through best-in-class personnel, superior operational practices, and modern technology. We are currently looking for enthusiastic and customer-oriented Waitresses to join our growing team in Nigeria and deliver remarkable hospitality experiences to our esteemed guests.
Key Responsibilities- Greet and seat guests warmly, presenting menus and providing detailed information on food and beverage offerings.
- Take accurate food and drink orders and communicate them effectively to the kitchen and bar staff.
- Serve orders promptly and maintain vigilance over tables to ensure guest satisfaction throughout their dining experience.
- Handle payments, operate the point-of-sale system accurately, and manage billing processes efficiently.
- Maintain a clean, sanitized, and well-organized dining area, adhering strictly to health, safety, and sanitation standards.
- Resolve any guest complaints or concerns professionally and promptly, escalating issues to management when necessary.
- Minimum of OND, SSCE, or relevant certification in hospitality management or a related field.
- Proven previous experience working as a waitress, server, or in a similar customer-facing hospitality role.
- Exceptional interpersonal, communication, and active listening skills with a welcoming demeanor.
- Ability to work efficiently under pressure in a fast-paced and dynamic environment.
- Strong attention to detail and physical stamina to stand and walk for extended periods.
- Impeccable personal grooming and professional presentation.
- Competitive salary with performance incentives and service tips.
- Opportunities for professional growth and career advancement within the hospitality sector.
- Comprehensive training on modern hospitality standards and practices.
- A supportive, collaborative, and engaging work environment.