About the Role
Jolaniet Professional Services is recruiting a smart, presentable, and friendly Waitress on behalf of our esteemed client in the hospitality industry. If you possess a passion for exceptional customer service, excellent communication skills, and a knack for social media interaction, this opportunity is designed for you to thrive in a dynamic restaurant environment.
Key Responsibilities- Welcome and seat guests warmly, ensuring a pleasant first impression upon arrival.
- Take food and beverage orders accurately, ensuring prompt and efficient service delivery.
- Engage professionally with patrons, offering menu recommendations and promoting daily specials.
- Manage basic social media interactions across platforms like Instagram, Facebook, and WhatsApp to build customer relationships.
- Maintain accurate records of daily sales transactions and customer feedback.
- Collaborate seamlessly with the kitchen and cashier teams to ensure operational efficiency.
- Handle customer inquiries and resolve minor complaints with grace and professionalism.
- Keep the dining and service areas impeccably clean, organized, and well-presented at all times.
- Minimum of an SSCE qualification.
- Proven previous experience working as a waitress or in a similar hospitality role.
- Exceptional grooming, neatness, and a consistently professional appearance.
- Outstanding spoken English with polite, respectful, and confident interpersonal skills.
- Basic proficiency in managing social media platforms for business engagement.
- Honest, highly responsible, hardworking, and attentive to detail.
- Ability to multitask and excel in a fast-paced restaurant setting.
- Competitive salary with performance-based incentives.
- Comprehensive training and professional development opportunities in hospitality.
- A supportive, vibrant, and collaborative work environment.