About the Role
Casa45 Lagos is a premier modern hospitality establishment dedicated to offering guests an unforgettable blend of fine dining and relaxed nightlife. Known for our exceptional cuisine, premium beverages, and vibrant atmosphere, we are currently looking for an energetic and customer-focused Waiter / Waitress to join our dynamic team in Lagos. If you thrive in a fast-paced environment and possess a passion for outstanding customer service, we want to hear from you.
Key Responsibilities- Greet guests warmly and provide exceptional wait service that ensures total customer satisfaction throughout their visit.
- Take food, drink, and bottle-service orders accurately, offering expert menu recommendations and answering questions regarding local and international dishes.
- Promote high-end spirits, signature cocktails, and ongoing promotions to drive upselling and enhance guest experiences.
- Retrieve food and beverage orders promptly from the kitchen and bar, delivering them safely across bustling dining and lounge floors.
- Maintain pristine table and VIP booth standards by clearing empty glasses, bottles, and ice buckets, replacing napkins, and tidying up continuously.
- Process cash, credit card, and digital payments accurately utilizing our Point of Sale (POS) system while presenting clear itemized bills.
- Minimum of 1 year of proven work experience as a Waiter, Waitress, or similar role within the hospitality or restaurant industry.
- HND, OND, or SSCE qualification with excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced, high-pressure environment while maintaining a positive and professional attitude.
- Strong basic math skills and familiarity with Point of Sale (POS) software.
- Flexibility to work evening, weekend, and holiday shifts as required by our lounge schedule.
- Competitive salary with attractive tips and performance-based incentives.
- Comprehensive staff meals and employee discounts on dining.
- Opportunities for professional career growth within a rapidly expanding hospitality brand.
- A vibrant, supportive, and engaging work culture.