Waiter / Waitress

Woodgate Structure Limited | Lagos, Nigeria

Full-Time Posted 3 weeks ago 45 views

About the Role

Woodgate Structure Limited is a premier Human Resource Management and Business Structuring Company driven by sincerity of purpose, professionalism, and integrity. We are currently seeking a dynamic, customer-focused, and polished Waiter / Waitress to join our hospitality team in Nigeria. In this role, you will act as the face of our establishment, ensuring that every guest enjoys a welcoming atmosphere and impeccable service from the moment they arrive until their departure.

Key Responsibilities
  • Welcome guests warmly upon arrival, escort them to their tables, and present menus with a professional demeanor.
  • Listen attentively to customer requests, accurately record food and beverage orders, and communicate daily specials effectively.
  • Transport meals and drinks swiftly and safely from the kitchen and bar to the correct tables.
  • Provide proactive customer care by checking in on guests throughout their dining experience, managing refills, and resolving any inquiries promptly.
  • Process payments efficiently by delivering bills, issuing receipts, and handling cash or card transactions accurately.
  • Maintain high standards of cleanliness by clearing used plates, wiping down surfaces, and resetting tables for incoming guests.
Qualifications
  • Minimum of a SSCE, OND, or equivalent qualification in hospitality management or a related field.
  • Proven previous experience working as a waiter, waitress, or in a similar customer-facing hospitality role.
  • Exceptional interpersonal, communication, and active listening skills with a friendly, approachable attitude.
  • Ability to multitask effectively, remain calm under pressure, and work efficiently in a fast-paced environment.
  • Basic numeracy skills for handling cash transactions and billing accurately.
  • Impeccable personal presentation and hygiene standards.
Benefits
  • Competitive salary with opportunities for performance-based tips and bonuses.
  • Comprehensive health insurance coverage and staff meal allowances.
  • Ongoing professional hospitality training and structured career advancement opportunities.
  • A supportive, inclusive, and professional work environment rooted in integrity and mutual respect.

Skills

Customer Service Order Taking Communication Cash Handling Time Management Hospitality
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