About the Role
Ziba Beach Resort, Nigeria's premier overwater luxury destination, is seeking a friendly, attentive, and service-oriented Wait Staff to join our dynamic Food and Beverage team. In this role, you will play a vital part in creating memorable culinary experiences for our guests by providing warm, professional, and personalized service in an exquisite beachfront setting.
Key Responsibilities- Welcome guests warmly, present menus, and provide detailed information on available food and beverage options.
- Take accurate food and beverage orders, communicate them promptly to the kitchen and bar teams, and ensure timely service delivery.
- Serve meals and beverages professionally while maintaining the highest standards of presentation, hygiene, and guest satisfaction.
- Attend promptly to guest requests, enquiries, and complaints, escalating issues to supervisors when necessary.
- Confirm and communicate guests' dietary restrictions and allergies to the kitchen, ensuring all orders are properly verified before serving.
- Maintain cleanliness and proper table arrangements across all restaurants, dining areas, and designated service stations.
- Recommend menu items, daily specials, and resort promotions to enhance the guest experience and drive sales.
- Ensure accurate billing, proper order documentation, and strict compliance with established hospitality service standards.
- Proven experience working as a Wait Staff, Waiter, Waitress, or in a similar customer-facing food and beverage role within the hospitality industry.
- Excellent communication and interpersonal skills with a positive, customer-first attitude.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Genuine passion for hospitality and delivering world-class guest experiences.
- Ability to work flexible hours, including weekends, evenings, and holidays as required by resort operations.
- Competitive salary with opportunities for tips and performance-based incentives.
- Comprehensive health insurance coverage.
- Staff meals and attractive resort employee discounts.
- Ongoing professional training and career advancement opportunities within a luxury hospitality environment.