About the Role
Excel and Grace Consulting is seeking a dynamic and results-driven Terminal Manager to oversee our transport and terminal operations in Enugu. In this role, you will be responsible for ensuring seamless daily operations, maintaining high safety standards, driving revenue protection, and delivering an exceptional passenger experience.
Key Responsibilities- Oversee day-to-day terminal operations, including vehicle departures, arrivals, passenger movement, and scheduling.
- Supervise terminal staff, drivers, and operational personnel to promote productivity, accountability, and teamwork.
- Ensure strict compliance with company policies, safety protocols, and regulatory standards.
- Monitor ticketing, cash collections, expenses, and financial documentation to maintain revenue control.
- Handle and resolve passenger complaints promptly to foster a positive terminal environment.
- Liaise with the operations team and management to provide accurate daily and weekly performance reports.
- Bachelor Degree or HND in Business Administration, Transport Management, Logistics, Operations Management, or a related field.
- Demonstrated experience in transportation, logistics, terminal, fleet, or operations management.
- Strong leadership, communication, and interpersonal skills with the ability to manage pressure effectively.
- Exceptional problem-solving abilities and attention to detail.
- Must reside in Enugu or be willing to resume promptly, with male candidates preferred based on current operational requirements.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within a reputable consulting firm.
- A supportive and dynamic work environment.