About the Role
Kimeric Nigeria Limited is a renowned provider of quality onshore and offshore supply and engineering services to the oil and gas sector in Nigeria and the broader West Africa sub-region. We are looking for a skilled Support Services Analyst III to join our dynamic IT team and ensure the seamless operation of our technological infrastructure.
Key Responsibilities- Operate and support enterprise, client/server, and desktop computer systems and networks
- Analyze, identify, and resolve complex technical problems and system deficiencies promptly
- Configure, install, upgrade, and maintain computer hardware and software components
- Manage IT equipment and supplies inventory while maintaining accurate asset and software tracking
- Monitor and collect system performance data to optimize network and device reliability
- Provide effective, user-centric technical support and high-quality customer service to internal teams
- Extensive working knowledge of PCs, network hardware, operating systems, software, and communication protocols
- Demonstrated strength in technical troubleshooting, analytical thinking, and complex problem-solving
- Excellent verbal and written communication skills with a strong focus on customer satisfaction
- Relevant professional IT certifications will serve as a distinct advantage
- Competitive salary package commensurate with industry standards
- Health insurance coverage and wellness benefits
- Opportunities for professional development and continuous technical training
- A collaborative, safety-focused, and dynamic work environment within the energy sector