About the Role
Ace Mall isn’t just a collection of stores; it’s a vibrant experience woven into the heart of Southwest Nigeria. Founded in 2012 by Prince Adeyinka Afonja, Ace Mall has blossomed into a leading indigenous retail chain offering a diverse range of services under one roof. We are currently looking for a dynamic and results-driven Eatery Supervisor to join our growing culinary and retail team in providing top-tier service to our valued customers.
Key Responsibilities- Supervise daily operations of the eatery to ensure smooth workflow and adherence to company standards.
- Monitor food quality, presentation, and portion control in compliance with health and safety regulations.
- Manage, train, and schedule kitchen and front-of-house staff to optimize productivity and teamwork.
- Handle customer inquiries and resolve any complaints promptly and professionally.
- Conduct regular inventory checks, manage stock levels, and coordinate supply reorders.
- Maintain cleanliness and organization of the dining area and kitchen spaces at all times.
- Prepare sales reports and assist management in achieving financial targets.
- Possession of a relevant National Diploma, Bachelor's Degree, or equivalent professional certification in Hospitality Management or a related field.
- Minimum of 2-3 years of proven supervisory experience in a busy restaurant, eatery, or retail food environment.
- Strong leadership skills with the ability to motivate a diverse team.
- Excellent communication, interpersonal, and customer service abilities.
- In-depth knowledge of food safety, hygiene standards, and inventory management.
- Ability to work flexible hours, including weekends and public holidays.
- Competitive salary with performance-based incentives.
- Opportunities for career growth within a leading retail chain.
- Comprehensive health insurance and staff discount plans.
- A supportive, vibrant, and professional working environment.